Shipping Information
How long does shipping take?
How long does shipping take?
We offer tracked 5–7 day express shipping worldwide.
You will receive your tracking details once the item has been dispatched.
Estimated shipping time begins from the day your order is dispatched.
Delivery times may vary due to customs or courier delays.
How much does shipping cost?
How much does shipping cost?
Shipping is free and fully tracked.
What if my package is delayed?
What if my package is delayed?
If your order doesn’t arrive within the estimated timeframe, please contact our support team for assistance.
What countries do you ship to?
What countries do you ship to?
We ship across the UK, including England, Scotland, Wales, and Northern Ireland, as well as Europe, US, Canada & Australia.
What if my package gets lost?
What if my package gets lost?
In the rare event of a lost package, contact us for a replacement or refund.
Can I cancel my order?
Can I cancel my order?
Orders can be canceled within 24 hours of purchase. After this period, cancellation may not be possible if the order has already shipped.
Can I change my delivery address after ordering?
Can I change my delivery address after ordering?
Address changes are only possible within 24 hours of placing your order. After that, changes may not be guaranteed.
Delivery Responsibility Statement
In accordance with applicable UK consumer protection legislation, customers are responsible for ensuring that all delivery information provided at the point of purchase is accurate and complete. The retailer accepts no liability for delayed, misplaced, or undelivered orders arising from incorrect or incomplete address details supplied by the customer.
Furthermore, the retailer cannot be held responsible for delivery failures, delays, or other issues caused by events outside our reasonable control once the goods have been dispatched, as permitted under UK law. In such circumstances, responsibility for any resulting consequences rests with the customer